SUBMIT A CLAIMClick here to submit a claim electronically.


Welcome to the Settlement website for the Tannlund v. Real Time Resolutions, Inc., Case No. 1:14-cv-5149 N.D. Ill.  This website has been established to provide general information about the Settlement.  The capitalized terms used on this website, and not defined herein, shall have the same meanings ascribed to them in the Settlement Agreement (“Settlement Agreement”).

Background of the Litigation

On July 7, 2014, Plaintiff filed a class action complaint in the United States District Court of Northern District of Illinois, Eastern Division against Defendant (“Complaint”).  The Complaint alleges that Real Time Resolutions, Inc. violated the Telephone Consumer Protection Act, 47 U.S.C. § 227 by using an automatic telephone dialing system and/or an artificial or prerecorded voice to call cell phones without the prior express consent of the person called.

Defendant denies all material allegations of the Complaint.  Defendant specifically disputes and denies that it used an automated dialer or prerecorded voice message to contact Plaintiff or class members without prior consent, that it violated the TCPA, or that Plaintiff and class members are entitled to any relief from Defendant.

Defendant further denies that Plaintiff’s claims are amenable to class certification if class certification were sought by Plaintiff and opposed by Defendant.  Nevertheless, given the risks, uncertainties, burden and expense of continued litigation, Defendant has agreed to settle this litigation on the terms set forth in this Settlement Agreement, subject to approval by the Court.

The Settlement

The Parties have reached an agreement to settle the lawsuit and the Court has preliminary approved the terms of the settlement.  The Final Fairness Hearing will be held on August 23, 2017 at 8:45 am at the United States District Court for the Northern District of Illinois, Eastern Division, Everett McKinley Dirksen United States Courthouse, 219 South Dearborn Street, Courtroom 2119, Chicago, IL 60604 before the Hon. Edmond E. Chang.

Further Information

If you have further questions after reviewing the other material on this website, please call (855) 868-1194 or send an email to  Please do not contact Real Time Resolutions or the Court with questions about the settlement.